Privacy Policy

Last updated: 09/11/2025

This Privacy Policy explains how Listimo ("we", "us", or "our") collects, uses, discloses, and protects your personal data when you use the Listimo mobile application and related services (the "App"). By using Listimo you agree to this Privacy Policy. If you do not agree, please discontinue use of the App.

1. Information We Collect

We collect information to provide and improve Listimo. Types of information we collect include:

a. Account Information

When you sign up, we may collect your email address, username, and other identifiers. If you sign in via third-party providers (Apple, Google), we may receive basic profile info from them.

b. Lists, Tasks/Items, and Chats

Content you create—lists, tasks (or items), messages, attachments, and files—is stored to enable features such as sync and sharing. Images and files shared in chat may be subject to automatic expiration depending on app settings.

c. Device Information

We collect device type, operating system, app version, and crash diagnostics to improve performance and fix issues.

d. Usage Data

Anonymous analytics about feature usage (e.g., which features are used and how often) help us prioritize improvements.

e. Payment & Subscription Information

We process Premium subscriptions via third-party app stores and platforms (e.g., App Store, Google Play, RevenueCat). We do not store full payment card details on our servers.

2. How We Use Your Information

We use collected information to:

  • • Provide, operate, and maintain the App (lists, tasks/items, chat, sync).

  • • Authenticate accounts and manage subscriptions.

  • • Respond to support requests and communicate important updates.

  • • Improve and personalize the App through analytics and testing.

  • • Detect, prevent, and address fraud, abuse, security incidents, and technical issues.

3. How We Share Your Information

We do not sell your personal data. We may disclose information in the following limited cases:

  • Service Providers: third-party vendors who help with hosting, analytics, crash reporting, payment processing, and email delivery (e.g., cloud providers, analytics services, RevenueCat). These providers only receive the data necessary to perform their services and are contractually required to protect it.

  • Collaborators: when you share a list or task, the content of that shared list (including chats) becomes visible to those collaborators.

  • Legal Obligations: when required by law or to protect rights, safety, or property.

  • Business Transfers: in the event of a merger, acquisition, or sale of assets, user data may be transferred as part of that transaction.

4. Data Storage & Security

We store user content on secure servers and transmit data using industry-standard encryption (e.g., TLS/HTTPS). We implement administrative, technical, and physical safeguards to protect data. However, no system can guarantee absolute security; therefore we cannot promise that data will never be compromised.

5. Data Retention

We retain user content (lists, tasks/items, chats) as long as your account is active or as necessary to provide the App. If you delete content or your account, we will remove it in accordance with our deletion procedures; some residual copies may remain in backups for a limited period.

Images and attachments shared in chat may be removed automatically after an expiry period if that feature is enabled. Billing and transactional records may be retained for legal or accounting purposes.

6. Your Rights & Choices

Depending on your jurisdiction, you may have rights regarding your personal data, including:

  • Access: request a copy of your data.

  • Correction: update inaccurate information.

  • Deletion: request deletion of your account and content.

  • Portability: request a machine-readable copy of your data.

  • Opt-out: stop receiving marketing emails.

To exercise these rights, contact us at the address below. We may need to verify your identity before fulfilling certain requests.

7. Children's Privacy

Listimo is not intended for children under 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have collected such information, we will promptly delete it. If you believe we may have any information from a child under the applicable age, please contact us.

8. International Data Transfers

If you use the App outside the United States, your data may be transferred to and processed in the United States or other countries where our service providers operate. Data protection laws in those countries may differ from those where you live. By using the App, you consent to such transfers.

9. Third-Party Services & Links

The App may contain links to third-party websites, services, or integrations. We are not responsible for the privacy practices of third parties. Please review their privacy policies before providing any personal data.

10. Payments & Subscriptions

Premium subscriptions are handled by third-party app stores and subscription platforms (for example, Apple App Store, Google Play, RevenueCat). We receive confirmation of subscription status and relevant transactional metadata, but we do not collect or store full payment card numbers. Billing disputes and refunds are handled according to the terms of the applicable app store or payment processor.

11. Analytics, Cookies & Tracking

We use analytics services to understand usage patterns and improve the App. On web landing pages, we may use cookies or similar technologies. You can control certain tracking preferences through your browser or device settings. For more details, contact us.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or an in-app notice and update the "Last updated" date at the top of this policy. Continued use after changes indicates acceptance of the updated policy.

13. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact:

Listimo Support
Email: support@listimo.io
Website: https://www.listimo.io